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How cleaning and maintenance works

How Rentujemy schedules professional cleaning, verifies it with photos, and handles maintenance at your property.

Automatic cleaning scheduling

After every guest checkout, Rentujemy automatically schedules a professional cleaning team. You don't need to arrange this — it happens as part of the management service.

1

Checkout detected

When a reservation ends, the system creates a cleaning task automatically and assigns it to the cleaning team.

2

Cleaning performed

The team cleans to a standardised checklist including linen change, restocking of consumables, and inspection of appliances.

3

Photos uploaded

The cleaning team uploads photos of key areas of the property after cleaning. These photos are time-stamped and stored in the system.

4

Property marked ready

Once photos are uploaded and the checklist is completed, the property is marked as ready for the next guest.

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Tip: Cleaning photos are available for you to view in the portal under your property's Task section. They're useful for tracking the property's condition over time.

Maintenance and repairs

If a maintenance issue is identified — either by the cleaning team or a guest — a task is created and assigned for resolution.

1

Issue reported

A guest or cleaner reports a problem (broken appliance, leaking tap, damaged furniture).

2

Task created

The Rentujemy coordinator creates a maintenance task and contacts you if the repair cost exceeds the agreed threshold requiring your approval.

3

Resolved and logged

Once fixed, the task is marked complete with photos. The cost is reflected in your next payout statement as a deduction.

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Important: For repairs above a certain cost, Rentujemy will contact you for approval before proceeding. This threshold is defined in your management contract.

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